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This Privacy Policy describes how NULTRAFITUK (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.nultrafit.shop (the “Site”) or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational reasons. Any updates will be posted on this page with a revised effective date.
We collect personal information that you provide directly to us and information that is collected automatically when you use our Site.
This may include:
Name
Billing and shipping address
Email address
Phone number
Order and payment confirmation details
Account login details (if you create an account)
Communications you send to us (such as customer support emails)
You may choose not to provide certain information, but this may prevent you from using some features of the Site.
When you browse our Site, we may automatically collect:
IP address
Browser and device information
Pages viewed and interactions with the Site
Date and time of visits
This information is collected using cookies and similar technologies.
We use your personal information to:
Process and fulfil orders
Communicate with you about orders, returns, and enquiries
Provide customer support
Improve and optimise our Site and Services
Send marketing communications where you have opted in
Detect and prevent fraud or misuse
Comply with legal and regulatory obligations
We use cookies to operate and improve our Site, understand how customers use our Services, and personalise content and advertising.
Where required by law, analytics and marketing cookies are only activated after you provide consent via our cookie banner.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.
For more information on Shopify cookies, please refer to Shopify’s cookie policy.
We may share your personal information with trusted third parties where necessary, including:
Shopify (our e-commerce platform)
Payment processors
Shipping and fulfilment providers
IT, analytics, and customer support providers
These third parties are only given access to the information necessary to perform their services and are required to protect your data.
We may also disclose personal information where required by law or to protect our legal rights.
Your personal information may be processed outside the UK or European Economic Area, including by Shopify or other service providers. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.
We retain personal information only for as long as necessary to:
Fulfil orders and provide Services
Meet legal, tax, and accounting requirements
Resolve disputes and enforce policies
Order and transaction data may be retained for up to 6 years to comply with UK tax and accounting obligations.
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to or restrict processing in certain circumstances
Withdraw consent for marketing communications at any time
Request data portability where applicable
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
To exercise your rights, please contact us using the details below.
If you opt in to receive marketing emails, you can unsubscribe at any time using the link in our emails. You may still receive essential service-related messages such as order confirmations.
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: info@nultrafit.shop
For the purposes of UK data protection laws, NULTRAFITUK is the data controller of your personal information.